Terms and Conditions

Last updated: September 22, 2025

I. What Should I Know Before I Book?

The customer acknowledges, prior to booking, being aware of all the above mentioned information and the measuring device of the present general conditions. The customer also recognizes having the capacity to conclude the present contract.

II. Subject

The present contract is a distance one which aims to define the rights and the obligations of the parties in the frame of the travel booking (lodging or program) for stays and/or circuits, transport and other services, that are online proposed by the travel agency Morocco Amazing Destination for clients, with the secured payment system’s competition in collaboration with Maroc Telecommerce and IMC to secure the means of payment and the client’s information.

III. Definition

Throughout the contract, each of the above mentioned expressions have the meaning of its definition, namely:

  • Distance contract: sets the definition of the firm booking and the deposit remote payment by the client in favour of Morocco Amazing Destination which, for this contract, exclusively uses the internet network and the security measures of the online payment system as governed by the legal dispositions currently applied in Morocco, until concluding the contract (arrival and stay of the client), including the conclusion of the present contract.
  • Client: every natural person, who acts for purposes that do not fall within his/her professional activity frame.
  • Order form: a document that indicates the benefits characteristics reserved by the client that they have to sign by a “double click” for a commitment and involve the deposit payment.
  • Order or reservation: an act by which the client is engaged to buy the benefit of the stay or circuit and/or transport and the travel agency Morocco Amazing Destination is engaged to provide the booked benefits.
  • Product: the benefit proposed by the travel agency Morocco Amazing Destination.
  • Double click: reiteration of the order form’s validity by the client. The filled in and validated order form for the first time is never taken into consideration without the client’s confirmation that has to click on the button “confirm your booking by clicking on validate”.

IV. Order Performance

The benefit will be provided on the arrival day of the client as intended by the confirmed booking on the website Morocco Amazing Destination.

V. Price

The mentioned prices on the electronic catalogue of the travel agency Morocco Amazing Destination are indicated in Euros with all the included taxes. The invoiced prices are those in effect during the booking time; they take into consideration the applicable VAT’s day. The total amount to pay will automatically include any other eventual official taxes and the bank fees applicable on the transaction.

VI. Payment Method

The client is guaranteeing to the accommodation Morocco Amazing Destination that they have the necessary authorizations to use their suitable payment method, while the order form validation. The client chooses the payment method among those proposed by Morocco Amazing Destination in the order form (credit cards icon). The communication of the information related to the payments via card is done through secured means and particularly by using cryptography (secured payment service assumed by Maroc Telecommerce system authorized by Morocco Amazing Destination). In case the payment was by card, the respective dispositions of the fraudulent use of the payment method planned in the concluded conventions between the consumer and the issuer of their card, as well as between Morocco Amazing Destination and its applied bank establishment, will apply.

VII. Deposit And Balance Payment

The client pays a deposit (50% of the total stay, non-refundable) via the secure payment system on the website www.moroccoamazingdestination.com. The electronic receipt displayed on the screen after validation of the booking by the client constitutes a waybill receipt until the conclusion of the transaction and the bank account credit of Morocco Amazing Destination. The confirmation form of the booking will indicate the amount of the payable balance on the spot in the establishment where the booking has been performed by the person in charge of the accommodation Morocco Amazing Destination.

VIII. Modification, Cancellation

In case of modification or cancellation by the client (or the “No-Show” of the client), the card will be automatically debited as follows (via the intermediary of the online payment secured system):

  • From 90 until 30 days before the arrival date: 30% of the stay balance
  • From 30 until 20 days before the arrival date: 50% of the stay balance
  • Less than 20 days before the arrival date: 100% of the stay balance

IX. Booking Modification By Morocco Amazing Destination

If a modification of the initial booking has to be performed by Morocco Amazing Destination, the agency is engaged to propose to the client an upper categorization without the fees of the confirmed establishments during the confirmation, without increasing the price which has been initially invoiced.

X. Nominative Information

The information asked to the client during booking is necessary to the processing of the order and is communicated to the agency in a secured method. The client has the right to access and rectify the respective data.

XI. Electronic Signature

The “click” associated to the booking, payment, and non-repudiation procedure and the one of the whole messages constitute an electronic signature. This signature has a value between the parties as a manual signature, and implies the client’s agreement with the general conditions of booking and stay or circuit.

XII. Preservation And Storage Of Transactions

The storage of the booking’s orders, receipts and invoices is carried out over a reliable support so that it corresponds to a faithful and sustainable copy. It is performed conforming to the standard norms about the conception and the exploitation of the data processing systems so as to ensure the preservation and the integrity of the recordings stored in those systems.

XIII. Dispute Settlement

In case a dispute takes place in the present contractual agreement, the parties are committed to look for a friendly agreement before any court action. The actual contract is subject to Moroccan law. Any dispute will be subject to the authorized court of Marrakech.

XIV. Force Majeure

The travel agency Morocco Amazing Destination in Morocco is not required to execute its duties in case any force majeure event is considered to be an obstacle to the mentioned duties.